Privacy Policy

Introduction

CPREDS operates this store and website, including all related information, content, features, tools, products, and services (the "Services"). CPREDS is powered by Shopify. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to personal information collection, processing, and disclosure.

By using or accessing the Services you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

“Personal information” refers to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information depending on how you interact with the Services and as permitted by applicable law:

  • Contact details: name, billing and shipping address, phone number, and email address.
  • Financial information: payment card numbers, bank or payment account information, transaction details, and payment confirmations.
  • Account information: username, password, security questions, and account preferences.
  • Transaction information: items you view, add to cart or wishlist, purchase history, returns, exchanges, and cancellations.
  • Communications: information you provide when you contact customer support or otherwise communicate with us.
  • Device information: device type, browser, network connection, IP address, and other unique identifiers.
  • Usage information: how and when you use or interact with our Services.

Personal Information Sources

We may collect personal information from:

  • You directly, when you create an account or provide information through forms or communications.
  • Automatically, through cookies and similar technologies when you visit or use the Services.
  • Service providers we hire to enable or support the Services (for example, payment processors, analytics, or hosting).
  • Partners or other third parties, where permitted by law.

How We Use Your Personal Information

We use personal information for purposes including, but not limited to:

  1. Provide, tailor, and improve Services

    Process payments and orders, fulfill purchases, remember preferences, recommend products, maintain your account, arrange shipping, and enable returns or exchanges.

  2. Marketing and advertising

    Send promotional messages by email, text, or mail and show you targeted ads, including ads based on prior activity on our Services.

  3. Security and fraud prevention

    Authenticate accounts, detect and investigate fraud, and protect our Services and users.

  4. Communications

    Provide customer support and respond to inquiries.

  5. Legal reasons

    Comply with legal obligations, respond to lawful requests, investigate and enforce our policies, and defend against legal claims.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes, including:

  • Shopify and other service providers who perform functions on our behalf (for example, payment processing, shipping, hosting, analytics, and customer support).
  • Marketing and advertising partners to help deliver or measure ads.
  • Affiliates or businesses in our corporate group.
  • When you direct or consent to a disclosure (for example, when you choose a shipping provider or use social login features).
  • As needed in connection with business transactions (for example, a merger or sale), to comply with law, or to protect rights and safety.

Third parties may be located in countries other than your country of residence.

Relationship with Shopify

The Services are hosted by Shopify. Information you submit to our Services will be shared with Shopify and other third parties as needed to provide the Services. We also use certain Shopify features that combine data from interactions with our store and other merchants to provide enhanced functionality (for example, personalized advertising features). In those cases, Shopify is responsible for certain processing and for responding to user privacy requests related to those features.

To learn more about how Shopify uses personal information and to exercise any rights governed by Shopify processing, see the Shopify Consumer Privacy Policy at:

https://privacy.shopify.com/en

Third Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of any site you visit from our Services.

Children's Data

Our Services are not intended for use by children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us personal information, please contact us to request deletion.

Security and Retention

We take reasonable measures to protect personal information, but no system is perfectly secure. We cannot guarantee absolute security of information in transit or storage.

How long we retain personal information depends on reasons for collection, legal requirements, and whether we need it to provide Services or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have rights including:

  • Access: request access to personal information we hold about you.
  • Delete: request deletion of personal information, subject to legal exceptions.
  • Correct: request correction of inaccurate personal information.
  • Portability: request a copy of your personal information in machine-readable format, where applicable.
  • Opt-out of sale/sharing for targeted advertising: where applicable, you may opt out of sale or sharing of your personal information. You can exercise opt-out choices through the Shopify privacy portal or the mechanism provided here:

Shopify Privacy Portal

If your browser supports the Global Privacy Control (GPC) and you enable that signal, we will treat that device and browser as opting out of sale or sharing for targeted advertising when applicable.

We will not discriminate against you for exercising these rights. We may need to verify identity before fulfilling requests and may accept verified agent requests with appropriate authorization.

Complaints

If you have complaints about how we handle your personal information, contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with a data protection authority.

International Transfers

We may transfer, store, and process personal information outside your country. For transfers from the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as Standard Contractual Clauses, or equivalent legal measures, unless a country has an adequacy decision.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal or operational reasons. We will post the revised policy on this site and update the "Last updated" date.

Contact

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

info@example.com